June 17th, 2020
Your privacy is of great importance to Umutima / EVcreate. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (further: GDPR). This means that we:
- Clearly record our purposes before we process your personal data, via this privacy statement;
- Storing as little personal data as possible and only the data needed for our purposes;
- Explicitly requesting permission to process your personal data, should consent be required;
- Take necessary security measures to protect your personal information. We also impose these obligations on parties who process personal data for us;
- Respect your rights,such as the right to access, correct or delete your personal data processed with us.
Your data is safe with us and we will always use this data properly. In this privacy statement, we explain what we all do at Umutima / EVcreate with information we find out about you.
If you have any questions or want to know exactly what we keep with you, please contact Umutima / EVcreate.
Your account
Certain parts of our company need to register first. You will need to provide information about yourself and receive a username. With this we create an account, on which you can log in with that username and a chosen password.
For this we use your name/address/city data, telephone number, billing address and email address. We need these because of the contract we’re signing with you. We will keep this information until you delete the account. We keep this information so that you don’t have to fill it in over and over again and so we can approach you more easily if necessary at the company. You can use your account to customize information whenever you want.
Providing to third parties
We work with certain companies, who can receive your above mentioned personal data from us.
Handling orders
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your name/address/city data, telephone number, billing address, email address, payment details and IP address. We need these because of the contract we’re signing with you. We will keep this information until your order is completed. We keep certain customer data for longer in connection with the statutory tax retention obligation.
Providing to third parties
We work with certain companies, who can receive your above mentioned personal data from us.
Sending newsletters
We have a newsletter and you will be added to the list of subscribers if you request it. In the newsletter you can read news, tips and information about our products and services. For this we use your name, email address and IP address. We do this on the basis of your consent. We will keep this information until you cancel the subscription.
You can cancel the subscription to the newsletter at any time. Each newsletter contains an unsubscribe link.
Providing to third parties
We work with certain companies, who can receive your above mentioned personal data from us.
Access portal
Our portal gives you access to a management environment where you can set up, specify, and change things for the business yourself. We’ll keep track of what you’ve done and when, so there’s evidence of that. For this we use your email address, (user) name and IP address. We do this on the basis of your consent. We keep this information to you until the end of the service.
Providing to third parties
We work with certain companies, who can receive your above mentioned personal data from us.
Contact
With the contact form you can ask us questions or make requests. For this we use your name/address/city data, phone number, email address and IP address. We need these to serve you. We will keep this information until we are sure you are satisfied with our response.
Statistics and profiling
We keep statistics on the use of our website. With these statistics we improve our company to show for example only relevant information. Of course we will respect your privacy at all times. If you don’t want to do this, you can always report it to us.
Advertising
We would like to send you advertisements about offers and new products or services. Here’s what we do:
- via social media
You can object to this advertisement at any time. Each email contains an unsubscribe link. You can block us or use the opt-out option.
Location information
Sometimes it is necessary for us Umutima / EVcreate to find out where you are. This only concerns abstract location data / indication via IP address. For example, for displaying price information correctly on the website.
Provision to other companies or institutions
With the exception of the parties required to provide the above mentioned services, we do not provide your personal data to other companies or institutions under any circumstances, except if we are required by law (for example, if the police require it in the case of a suspected crime).
Statistics
We keep statistics on the use of our company.
Our company has social media buttons. With this, the administrators of these services collect your personal data.
Cookies
Our website uses cookies. Cookies are small files that we can store information in so you don’t have to fill it out all the time. But we can also see that you’re visiting us again.
You can disable the placing of cookies via your browser, but some things from our website will no longer work properly.
We have made agreements with other companies that place cookies about the use of the cookies. However, we do not have full control over what they do with the cookies themselves. So read their privacy statements.
Google Analytics
We use Google Analytics to track how visitors use our business. We have entered into a processor agreement with Google. It contains strict agreements on what they are allowed to keep. We have not allowed Google to use the acquired Analytics information for other Google services. We let Google anonymize the IP addresses.
Security
The security of personal data is of great importance to us. We make sure that your data is secure with us. We always adjust security and pay close attention to what can go wrong.
Changes to this privacy statement
When our company changes, we will of course also have to change the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to pass on changes to you.
Your rights
If you have any questions or want to know what personal data we have of you, you can always contact us. See the contact details below.
You have the following rights:
- get an explanation of what personal data we have and what we do with it
- access to the precise personal data we have
- correcting errors
- deleting outdated personal data
- withdrawal of consent
- restrict a particular processing
- object to a particular use
Please note that you always clearly indicate who you are, so that we can be sure that we are not modifying or deleting data from the wrong person.
We will in principle comply with your request within 30 days. However, this period may be extended on grounds relating to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will inform you in good time.
Complaint
If you wish to file a complaint about the use of your personal data, you can send an e-mail to . We will take each complaint internally and communicate with you.
If you feel that we are not helping you in the right way, then you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.
Contact information
Umutima / EVcreate
Zeedijk 33
7397 NS Nijbroek
The Netherlands
Email address:
Phone: +31 – 85 – 06 08 838
Chambers of Commerce: 78310385